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Frequently Asked Questions

To place an order, browse our products and click on the item you wish to purchase. Select the quantity and click “Add to Cart.” When you’re ready to check out, click on the shopping cart icon in top right and simply checkout to complete your purchase.

If you need to change or cancel your order, please contact us immediately at support@grabgizmo.in. Once an order has been processed, we may not be able to make changes or cancellations.

We accept various payment methods, including credit/debit cards, UPI and other payment options as indicated during the checkout process.

Shipping costs vary depending on the destination and the shipping method selected. Shipping charges will be calculated and displayed at checkout.

Delivery times depend on your location and the shipping method chosen. Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

No, we do NOT offer international shipping.

We accept returns within 7 days of purchase. Items must be returned in their original condition and packaging. Please visit our [Return and Refund Policy] page for more details.

To return an item, please contact us at support@grabgizmo.in with your order number and reason for return. We will provide you with instructions on how to return your item.

Refunds will be processed within 7-10 days of receiving the returned item. The refund will be issued to the original payment method used at the time of purchase.

Yes, all products sold on GrabGizmo are 100% authentic and sourced from reputable suppliers.

Detailed product information is available on each product page. If you have additional questions, please contact us at support@grabgizmo.in.

While you can place an order as a guest, creating an account allows you to track your orders, save your shipping information, and access special offers.

For the first-time user: after you complete a product purchase from GrabGizmo using your registered email address, your GrabGizmo account will be created. To access your account, you might need to reset your password or use the “forgot password” option on the login page.

If you have forgotten your password, click on the “Forgot Password” link on the login page and follow the instructions to reset it.

You can contact our customer support team by emailing us on support@grabgizmo.in or by calling phone number +91-7303649803.

Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (IST – Indian Standard Time).

Yes, we offer live chat support during business hours. You can access live chat from our website in the bottom right corner.

To use a promo code, enter the code in the designated field during checkout and click “Apply.” The discount will be reflected in your total.

Only one promo code can be used per order.

For bulk purchase inquiries, please contact us at business@grabgizmo.in.

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