Thank you for shopping at GrabGizmo. We appreciate your business and strive to ensure you have the best possible shopping experience. However, if you are not completely satisfied with your purchase, we are here to help.

Returns

Eligibility for Returns:

• You have 7 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• You need to provide the receipt or proof of purchase.

Non-Returnable Items:

• Perishable goods (e.g., food, flowers, newspapers, magazines).
• Custom or personalized items.
• Digital products (e.g., software, e-books).

Return Process:

1. Contact Us: Email us at support@grabgizmo.in to initiate a return. Please include your order number, item details, and reason for return.
2. Ship the Item: Once your return is approved, securely package the item and ship it to the address provided by our support team.
3. Inspection: Upon receiving your returned item, we will inspect it and notify you of the status of your refund.

Refunds

Approval of Refunds:

• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Partial Refunds:

• Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error may be eligible for a partial refund.

Shipping Costs:

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at support@grabgizmo.in.

Contact Us

If you have any questions on how to return your item to us, please contact us at support@grabgizmo.in.